Friday, October 29, 2010

Fixing Teleport

An old friend wrote:
One problem I am sure you can help me to resolve is that I always fail to tp now that I am back in Second Life. Why? A new SL version?

With bad teleports, it is probably not your fault. There are LOTS of reasons why a TP can fail. The thing to do is try many things to fix it, one at a time, and keep trying. Sooner or later, something works.

What To Do

~Try another teleport type: landmark, map, SLURL, invitation, homing or Teleport button? Some types work better than others.

~Do you get a message why you cannot teleport to your destination? examples: "region is full", "region is down", "you are banned", "teleporting would move you farther away",
"teleporting is blocked". These messages tell you that there is something amiss with where you want to go right now.

~Try to teleport to a nearby sim on the map, then travel overland to your destination.

~Check the grid status site to see if TPs are not working properly. If the grid is bad, you just must wait.

~ Try the tips in one of Torley Linden's Video tutorial on Why I Can't Teleport:
~~TP first to an empty Linden sim like Pooley or Kara, then try your target
~~Try teleporting from high flying
~~Scale down your maximum bandwidth to 500 in the Ctrl-P Preferences Menu
~~Remove scripted attachments.
~~Log in to a quiet sim, using the "show start location on Login screen" and choose one

Here are a few other tools:
~Clear Cache fixes a lot of things.
~System Requirements - if your computer or internet connection are not fast enough for your SL viewer, teleports often fail. Either upgrade your system, or try another viewer:
~~ Older but still supported viewersr often take fewer resources, so run better.
~~ Older unsupported SL viewer takes even less resources, but only for technophiles who can take the time to debug connection issues by making simple edits to the code.
~ Some SL Third-Party Viewers handle older computers better than the SL viewer, especially Henri Beauchamp's Cool Viewer.

Technical Help

If you've done the "official fixes", but still cannot teleport, get Linden Labs help:
~ Second Life concierge for estate owners, call Toll-Free (US/Canada) 800.294.1067, or Long-Distance 703.286.6277, and ask for concierge service in resolving your problems.
~ For the rest of us, file a Ticket as an "Account Issue" and "Logon issue", which works for free accounts. There may be better options for paid accounts, but I don't know them ☻

While you are waiting about three days for a Ticket reply, you can get personalized help from other Residents.
~ Contact someone in a Resident Help Network group or an unofficial one like "Mentor Me."
~ Look in the Second Life Answers Forum
~ Check for new ideas in the Second Life Answers Blog.
~ You can ask me, but the above is about all I know on this issue. 0{ :-{D}

Love, Arth.

2 comments:

Anonymous said...

Nice post. Thanks

Anonymous said...

Thanks a lot for writing this, it was unbelieveably informative and told me a ton.